Privacy Policy

01 Who We Are

jili365 ("jili365," "we," "us," or "our") operates the online gaming platform accessible at https://jili365.one (the "Platform"), offering casino games, slots, bingo, and related entertainment services to eligible players in the Philippines.

For the purposes of the Philippine Data Privacy Act of 2012, jili365 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes through the Platform. This Privacy Policy applies to all personal data collected from registered players, visitors, and any other individuals who interact with the Platform.

If you have any questions about this Privacy Policy or how jili365 handles your personal data, please contact our Data Protection Officer (DPO) at [email protected].

02 Personal Data We Collect

jili365 collects the following categories of personal data from players and Platform visitors:

Identity & Contact Data

• Full legal name, date of birth, nationality;
• Government-issued ID number (e.g., Philippine passport, SSS/UMID, PhilSys ID, driver's license);
• Email address, mobile number;
• Residential address (barangay, city/municipality, province, ZIP code).

Account & Financial Data

• Username and encrypted password;
• Deposit and withdrawal history;
• Payment method details (GCash number, Maya account, bank account details, debit card details — stored only as necessary for transaction processing and KYC);
• Account balance and transaction records.

Gaming & Behavioral Data

• Game history, bet amounts, win/loss records;
• Session duration, login timestamps, and frequency of play;
• Responsible gaming tool usage (deposit limits set, self-exclusion requests).

Technical & Device Data

• IP address, device type, operating system, browser type and version;
• Geolocation data (country/region level, used for eligibility verification);
• Cookie identifiers and session tokens.

Communications Data

• Records of your communications with jili365 customer support;
• Feedback, survey responses, and promotional opt-in preferences.

03 How We Collect Your Data

jili365 collects personal data through the following means:

• Direct collection — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey;
• Automated collection — through cookies, web beacons, and server logs when you browse or use the Platform;
• Third-party sources — from payment processors (e.g., GCash, Maya, banks) for transaction verification; from identity verification service providers for KYC compliance; and from fraud prevention and anti-money laundering screening services.

04 How We Use Your Personal Data

jili365 uses your personal data for the following purposes:

• Account management — to create, maintain, and secure your jili365 account;
• Service delivery — to provide access to games, process deposits and withdrawals, and deliver customer support;
• KYC & identity verification — to verify your identity and age (21+) in compliance with Philippine law and PAGCOR requirements;
• Anti-money laundering (AML) compliance — to monitor transactions and report suspicious activity as required under the Philippine Anti-Money Laundering Act (AMLA);
• Fraud prevention & security — to detect, investigate, and prevent fraudulent activity, cheating, and unauthorized account access;
• Responsible gaming — to monitor gaming patterns, enforce self-exclusion requests, and apply deposit limits set by the player;
• Marketing & promotions — to send you relevant bonus offers and promotions, where you have opted in to receive such communications;
• Legal compliance — to comply with applicable Philippine laws, regulations, and lawful requests from government authorities;
• Platform improvement — to analyze usage patterns and improve the Platform's features, performance, and user experience.

jili365 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

05 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jili365 processes your personal data on the following legal bases:

• Contractual necessity — processing is necessary to perform the contract between you and jili365 (i.e., to provide gaming services, process payments, and manage your account);
• Legal obligation — processing is required to comply with applicable Philippine laws, including AMLA, the Data Privacy Act, and PAGCOR regulations;
• Legitimate interests — processing is necessary for jili365's legitimate interests in fraud prevention, platform security, and responsible gaming enforcement, provided these interests are not overridden by your rights;
• Consent — for marketing communications and non-essential cookies, where you have given explicit, informed consent that you may withdraw at any time.

06 Data Sharing & Disclosure

jili365 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other Philippine banks, solely to process your deposits and withdrawals;
• KYC & identity verification providers — third-party services that assist with age and identity verification in compliance with Philippine law;
• Fraud prevention & AML screening services — to detect and prevent financial crime as required under AMLA;
• IT infrastructure & hosting providers — cloud and server providers that host the Platform, bound by strict data processing agreements;
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law or lawful order;
• Legal advisors — where necessary to obtain legal advice or to establish, exercise, or defend legal claims.

All third-party service providers engaged by jili365 are contractually required to process personal data only on jili365's instructions and in compliance with the Philippine Data Privacy Act of 2012.

07 Cookies & Tracking Technologies

jili365 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Strictly necessary cookies — essential for the Platform to function, including session management and security tokens. These cannot be disabled;
• Functional cookies — remember your preferences (e.g., language, display settings) to improve your experience;
• Analytics cookies — collect anonymized data about how players use the Platform to help us improve performance and content;
• Marketing cookies — used to deliver relevant promotional content, only where you have consented.

You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. By continuing to use the Platform after being informed of our cookie use, you consent to the use of cookies as described in this policy.

08 Data Retention

jili365 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

• Account data — retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AMLA record-keeping requirements;
• Transaction records — retained for a minimum of five (5) years from the date of the transaction, as required under AMLA;
• KYC documents — retained for a minimum of five (5) years after the end of the business relationship;
• Customer support communications — retained for two (2) years from the date of the last communication;
• Marketing preferences — retained until you withdraw your consent or request deletion, whichever is earlier;
• Technical & device logs — retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required, jili365 will securely delete or anonymize it in accordance with industry-standard data destruction practices.

09 Data Security

jili365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption — all data transmitted between your device and the jili365 Platform is encrypted using industry-standard Transport Layer Security (TLS);
• Password hashing — account passwords are stored using strong one-way cryptographic hashing algorithms and are never stored in plain text;
• Access controls — access to personal data is restricted to authorized jili365 personnel on a strict need-to-know basis, enforced through role-based access controls;
• Two-factor authentication (2FA) — available to all registered players to add an additional layer of account security;
• Regular security audits — jili365 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities;
• Incident response — jili365 maintains a data breach response plan and will notify affected players and the National Privacy Commission (NPC) within the timeframes prescribed by the Data Privacy Act in the event of a personal data breach.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili365:

• Right to be informed — you have the right to know what personal data jili365 collects about you and how it is used, as described in this Privacy Policy;
• Right of access — you may request a copy of the personal data jili365 holds about you at any time;
• Right to rectification — you may request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili365's legal retention obligations under AMLA and other applicable laws;
• Right to object — you may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability — you may request that jili365 provide your personal data in a structured, commonly used, machine-readable format;
• Right to withdraw consent — where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jili365 has violated your data privacy rights.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. jili365 will respond to all verified requests within fifteen (15) business days of receipt, in accordance with the Data Privacy Act's prescribed timeframes.

11 Children's Privacy

The jili365 Platform is strictly intended for individuals aged 21 years and above. jili365 does not knowingly collect personal data from persons under the age of 21. The minimum legal age for casino-style gambling in the Philippines is 21 years, as prescribed under applicable Philippine law and PAGCOR regulations.

If jili365 becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete the personal data, and return any deposited funds to the payment source. If you believe that a minor has registered on the Platform, please notify us immediately at [email protected].

12 Cross-Border Data Transfers

jili365 primarily stores and processes personal data within secure facilities. In certain circumstances, personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud screening services.

Where such cross-border transfers occur, jili365 ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the National Privacy Commission;
• Entering into data processing agreements with all third-party recipients that impose data protection obligations equivalent to those under the Philippine Data Privacy Act of 2012;
• Applying additional technical safeguards such as encryption for all data in transit.

13 Changes to This Privacy Policy

jili365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, jili365 will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or in-platform notification.

Your continued use of the jili365 Platform after any such changes constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how jili365 protects your personal data.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or jili365's handling of your personal data, please contact our Data Protection Officer (DPO):